Support

Haes Support

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All the support you need

Haes experts are always on hand to support you. Whether you need help choosing from our extensive range of fire system products, or you’re planning a large-scale installation, Haes can help

Customer Support Team

For all sales and product enquiries our customer support desk is manned by trained and experienced fire system specialists that can help you over the phone or guide you to find all the product information you need.

Call the team on: 01895 424505

or email: enquiries@haes-systems.co.uk

Technical Support

Need technical support with a Haes manufactured product? Here we offer a range of tools to help you with the installation, operation & maintenance of our control equipment.

From downloads and product FAQs to training videos we’re sure you’ll find the answer you’re looking for.

Visit the Technical Support Page  >

Free Product Training

We offer a free one day training course for our Elan analogue addressable control panels.

The course covers everything you need to install and maintain an Elan System, including:

  • Product overview, features and functions
  • Installation & maintenance
  • Diagnostics & engineering
  • Cause & effect programming

Find Out More Here  >

Book a Product Demo

Would you like to know more about our products or a particular feature of our products?

Book a demonstration.

Find Out More Here  >

Latest news

  • Back To School

    Back to School

    Are you equipped for the new school term? Haes Systems offer a wide range of products and services to protect your school and students, whether its a small primary school building or a large high school spread across multiple buildings.
    Read more
  • We Are Moving

    We Are Moving

    We are delighted to announce that we will shortly be moving premises, to increase stock availability, speed and customer service. The home of Haes has been in Uxbridge for over 30 years and in September 2018 we are relocating to a much larger site in West Drayton.
    Read more
  • Product Spotlight Urban Kits

    Product Spotlight : Detector Testers Urban Kits

    Designed with portability in mind, Detector Testers Urban Kits allow engineers to move easily around towns, large sites, or buildings without the need to carry bulky poles and bags. Urban telescopic and extension poles are half the length of conventional poles. Engineers are able to test smoke, heat, CO, or multi-sensor detectors at heights up […]
    Read more