Support

Haes Support

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All the support you need

Haes experts are always on hand to support you. Whether you need help choosing from our extensive range of fire system products, or you’re planning a large-scale installation, Haes can help

Customer Support Team

For all sales and product enquiries our customer support desk is manned by trained and experienced fire system specialists that can help you over the phone or guide you to find all the product information you need.

Call the team on: 01895 424505

or email: enquiries@haes-systems.co.uk

Technical Support

Need technical support with a Haes manufactured product? Here we offer a range of tools to help you with the installation, operation & maintenance of our control equipment.

From downloads and product FAQs to training videos we’re sure you’ll find the answer you’re looking for.

Visit the Technical Support Page  >

Free Product Training

We offer a free one day training course for our Elan analogue addressable control panels.

The course covers everything you need to install and maintain an Elan System, including:

  • Product overview, features and functions
  • Installation & maintenance
  • Diagnostics & engineering
  • Cause & effect programming

Find Out More Here  >

Book a Product Demo

Would you like to know more about our products or a particular feature of our products?

Book a demonstration.

Find Out More Here  >

Latest news

  • New HQ

    It’s all systems go at our new HQ!

    We’re all settled into our brand new modern and spacious HQ at Horton Industrial Park. With all office, production and distribution services back under one roof again our team are focused on streamlining our operation to provide an even more efficient service. Take a look around our new premises below and keep an eye on [...]
    Read more
  • KAC Emergency Call Points

    KAC Emergency Door Release Call Points

    KAC, the World’s largest manufacturer of manual call points and evacuation devices have there own range of Emergency Door Release Call Points. Designed for environments with electronically-locking doors to override and provide access in an emergency. KAC Emergency Door Release Call Point
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  • Testifire

    The Most Effective Method Of Functional Testing Multi-Sensor Detectors

    Over the past twelve months, there has been a noticeable increase in demand for Testifire, the all in one functional test tool. For a long time within the industry, false alarms have been an issue costing an estimated £1 billion per year in the UK alone.
    Read more