Career Opportunities

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Career Opportunities

Haes Systems offer a wide range of exiting career opportunities in a variety of fields. Whatever type of role you are looking for we are committed to ensuring that Haes Systems is a great place to work. To apply for any of our roles, or simply to make an enquiry about career options, please make contact with or send your CV to paola.bedrossian@haes-systems.co.uk

Operations Manager

Date posted: 04/10/2019

An excellent opportunity to join a leading and growing provider of Fire Detection Control Systems, Haes’ are recruiting for an Operations Manager to complement its team of Managers.  The growth and success of Haes is dependent upon the delivery of excellent customer service which is the output of excellent operational management.  Leading, motivating and inspiring a team of customer service, sales, and distribution staff, this role is critical in ensuring effective operations and consistency of quality within the business.

This is a superb opportunity for someone to join a fast growing and leading provider of Fire Detection Control Systems and related equipment.  You will join a highly qualified and experienced team and enjoy a challenging environment.

Reporting to:          Commercial Director

Responsible for:

  • Developing and implementing initiatives and processes to ensure effective daily operations within customer services, sales and distribution (Fulfilment team)
  • Ensuring customers’ needs are being met
  • Implementing a series of key performance indicators through which to monitor output
  • Reviewing workloads to ensure targets are being met and resources are utilised efficiently
  • Continual monitoring of processes to create a culture of continuous improvement
  • Communicating change, delivery of feedback
  • Leading, directing and motivating your team to encourage collaborative working
  • Understanding every aspect of the sales, customer service and distribution business
  • Manage a team of 12, across two locations with a bi-weekly visit to the office in Broadstone, Dorset
  • Transferring the Directors’ vision for the functional operation of the business into reality

Skills Required:      

  • A track record of understanding operations processes
  • A commercial awareness covering pricing, credit risk and stock management
  • Ability to prioritise tasks with strong time management skills
  • Attention to detail with excellent planning skills
  • Strong IT skills, including advanced use of Excel
  • Experience in Sage 200 would be an advantage
  • Confidence with communicating effectively at multiple levels
  • Ability to lead, inspire and implement change
  • Conflict management and the ability to employ diplomacy
  • Full, clean driving licence