A Day In The Life Of . . . Phil Walford

Our popular series ‘A Day In The Life Of’ is back and last week we interviewed Phil.

So Phil, how’s life been at Haes since you joined us in June last year?

It’s been pretty full on to be honest, trying to get round and visit all my accounts (I was allocated some additional accounts late last year, so apologies if I haven’t got to everyone yet I will be in contact soon. You can call me on 07551 157755 if you need anything).

Describe a typical day out on the road?

A day out on the road usually means an early start. I could be just catching up with different clients all day or on site with customers helping with site surveys, design support or product demos. I usually try to spend one day a week at home doing quotes or updating Haes’ CRM system with visit notes and contact details.

What do you enjoy most about your role?

I like being out and about all day, meeting lots of interesting people and being able to help and support them with their projects. I have been in the fire industry for over 30 years, so I have a good knowledge of products and industry insights.

Do you have monthly sales targets?

Yes, don’t we all?

Describe your role in three words?

Busy, varied, rewarding

Describe what it’s like to work for Haes?

Since I joined Haes I have been really impressed with their operation. The customer service team is second to none and amazingly helpful to all my clients which helps me out a lot! Haes’ communications and access to product media makes my life really easy so I would say working for Haes is pretty enjoyable.

Selsea Tope

What do you like to do if you get any spare time?

I am a keen Sea Angler  and I’m lucky enough to own my own boat which is  moored at Sparkes Marina on Hayling Island in beautiful Chichester Harbour. When the weather’s fine an early morning start sees me heading out to sea to explore the waters of the Eastern Solent to see what I  can catch. On really settled days we will head well offshore to the middle of the English Channel to fish over the deep sea reefs and wrecks.

There’s no better way to relax after a busy week  – even if it doesn’t always result in bringing home the supper!